Take an Apple iPhone 3G, Microsoft Windows 7 and Intel P55 Chipset, mix them together and what you get is a nasty dose of headache. And that is exactly what majority of iPhone 3G users running Windows 7 on an Intel P55 chipset are suffering from. Support forums on the websites of Apple and Intel have been flooded with the complaint of incompatibility of Apple iPhone 3G synchronization.

Although the new Windows 7 recognize the iPhone via Apple iTunes, yet when the users begin the sync process, their systems either show cryptic “error 0xE8000065“, that is binary jargon for iPhone connectivity failure or the computers simply freeze and become entirely unresponsive. Now, after weeks of inconvenience and scores of forum posts later, Intel Inc. has finally announced that, it is investigating the glitch and responding to iPhone users. On the other hand, Microsoft remains blame free and has stated that, the Windows 7 OS is working fine and the company hasn’t received any complaints from the users regarding the iPhone sync debacle.

According to an Intel spokesman,

“Our leading theory is a BIOS or system configuration issue, but we are still investigating.”

As of now Microsoft hasn’t contacted by any Windows 7 user in this regard, nor any such complaint has been lodged in the company’s customer support call centers. As per a statement released by a Microsoft spokesman,

“We reviewed the issue raised on the Apple Discussion Board and are currently investigating. If we determine this to be a problem specific to Windows 7, we will post an update on the Microsoft Answers site.”

Despite the investigations promised by all three companies, the fact remains that, the users are the ones suffering in the end with dissatisfaction and frustration reaching a fever pitch. The prospects of a lawsuit against Intel or either of the firms isn’t a far fetched idea and could very well lead to disastrous results for either Intel, Apple or Microsoft.

Via Computer World.