Several users were unable to read and / or answer their emails, and some could not even access Hotmail, after the implementation of a new look and new features, many related to social networks. To try to remedy the problems, Microsoft has recommended that affected users try to access their mail with the browser Chrome, from Google. “Some customers have reported that when using Google Chrome to access your Hotmail account no longer find this kind of problem,” Microsoft said, according to the site Geeky Gadgets.

The measure is at least unusual – Chrome is one of the competitors in the Internet Explorer browser from Microsoft, but it seems that the company is more concerned with solving problems for users of Hotmail that with the possible change in market share browser.

In postings on the official forum, Microsoft still recommends users to avoid browsing from Firefox 2 and Safari 3, and old versions no longer supported by new design Hotmail, explains the site The Register. With a user experience so bad in New Hotmail – besides the inability to reverse the changes and keep the previous design, which was working well – many users said they would migrate to another email service that is more reliable.

Via: The Register.