Posted by GSerrano on May 29, 2009 ·
Quality is no longer an option in an ever-expanding and more demanding competitive world market. Excellence in organizational systems and practices is vital if the company is to become world-class. Quality management system flattens the communication structure in a bureaucratic set-up that has a lot of hierarchy. This results in useful communication. [...]
Posted by GSerrano on April 29, 2009 ·
Employee needs are far more complicated than ordinary management actually realizes. According to Frederick Herzberg in his Two Factor Theory, man is not content with the fulfillment of lower-order professional needs such as minimum salary levels or a satisfactory workplace. Instead, he looks to fulfill higher-level psychological needs like task achievement, [...]
Posted by GSerrano on April 29, 2009 ·
Trust and confidence in employees greatly empower them, making them motivated to collectively bring the company to significant progress. In operational terms, this simply means endowing the people with measurable accountability of tasks. They are adults, after all. This mandated individual accountability brings about a sense of responsibility in each [...]
Posted by GSerrano on March 28, 2009 ·
The visionary quality of a leader is another qualification that comes as a strong preference of followers. They want a leader who has the capacity in delineating plans to achieve organizational goals and objectives. This is leadership direction. This also translates to the leader’s concern for the organization. The people interpret this as a leader [...]