Tag Archives : customer service agents

Online jobs are ever becoming not only popular but important as well both for the workers and the employers. oDesk has launched an interesting program called “oDesk Challenge” that help young startups collate together teams of staffers rather quickly and efficiently as well. oDesk is a site, which helps companies recruit and coordinate online [...]

Here is good news for all the existing Salesforce.com customers! The company has announced the next evolution of its web CRM product, Service Cloud 2. Salesforce.com is hoping to focus on integrating social media into companies existing customized CRM systems with the help of Service Cloud 2. In addition to the multiple components provided by Service [...]