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	<title>Trends Updates &#187; excellence</title>
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		<title>Quality Begets Quality (begets more customers)</title>
		<link>http://trendsupdates.com/quality-begets-quality-begets-more-customers/</link>
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		<pubDate>Sat, 30 May 2009 00:42:50 +0000</pubDate>
		<dc:creator>GSerrano</dc:creator>
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		<category><![CDATA[Society &amp; Culture]]></category>
		<category><![CDATA[client referrals]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[excellence]]></category>
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		<description><![CDATA[The manifestations of having a quality management system in place are quite concrete: more loyal and satisfied clients. A recent study found that satisfied customers do make referrals, thus making the client base even bigger. Nothing can be worse than the incapability of a company to manage complaints properly. With quality management, there will be [...]]]></description>
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		<title>International Maritime Resource Deployment: Skill is Key</title>
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		<pubDate>Sat, 30 May 2009 00:00:21 +0000</pubDate>
		<dc:creator>GSerrano</dc:creator>
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		<category><![CDATA[seaman]]></category>
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		<description><![CDATA[The shipping industry transcends geographical borders in a world that has become just one accessible global village. In the field of international maritime resource management, the provision of highly-qualified skills is the means by which to operate the shipping business efficiently and smoothly. The knowledge, experience, and expertise of crew and staff are crucial in [...]]]></description>
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		<title>Standards-Based Assessment (SBA)</title>
		<link>http://trendsupdates.com/standards-based-assessment-sba/</link>
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		<pubDate>Fri, 29 May 2009 22:28:33 +0000</pubDate>
		<dc:creator>GSerrano</dc:creator>
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		<description><![CDATA[Standards-Based Assessment (SBA) is a comprehensive battery of tests that focuses on accepted standards for each level from pre-school to high school based on national norms and international standards. It covers the core subject areas of: Math, Science, English, Language Arts, and Social Studies SBA is a standards-based evaluation of performance and competencies. With clear [...]]]></description>
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