Tag Archives : quality

When it comes to luxury, nobody wants to compromise on quality. Imagine receiving a luxurious wine as a gift with an ordinary poor packaging! You wouldn’t be impressed at all at the first sight itself, but if the packaging is done wonderfully and in a sophisticated manner you will be impressed immediately. In order to add quality to the luxury, [...]

The manifestations of having a quality management system in place are quite concrete: more loyal and satisfied clients. A recent study found that satisfied customers do make referrals, thus making the client base even bigger. Nothing can be worse than the incapability of a company to manage complaints properly. With quality management, there will [...]

Some clients do not really understand the value of certification to international quality standards. They think they need the certificate but do not see the system behind it as the main product of the certification. When a client thinks of it only as a piece of paper, it becomes a matter of pricing in favor of the lowest bidding certification body. [...]

Forbes magazine came out with a list of 10 people whose businesses are prospering in spite of recession. Experts have judged their success, saying, “Lean staffs, a passion for their products and obsession with quality give them a layer of insulation that bigger outfits don’t have.” These qualities are not unique in a time of crisis, making [...]