Tag Archives : world-class quality

The Malcolm Baldrige Criteria for Performance Excellence: Tough but Necessary

The Malcolm Baldrige Criteria for Performance Excellence: Tough but Necessary

Quality is no longer an option in an ever-expanding and more demanding competitive world market. Excellence in organizational systems and practices is vital if the company is to become world-class. Quality management system flattens the communication structure in a bureaucratic set-up that has a lot of hierarchy. This results in useful communication. [...]