Some clients do not really understand the value of certification to international quality standards. They think they need the certificate but do not see the system behind it as the main product of the certification. When a client thinks of it only as a piece of paper, it becomes a matter of pricing in favor of the lowest bidding certification body.

However, there are man-days required to audit a facility. Overlooked errors in the system may occur because it was not audited thoroughly enough according to the prescribed number of man-days.

Undercutting the time backfires because the system could fail later on when certain glitches are overlooked. This is detrimental in the long run. If you have a good quality system, your company can withstand the pressures of the market.

The challenge of educating the market on quality professional services and the value behind the ISO system is really not just the price-driven concern but something that adds value. It is important to know who you are, what your company is all about, and what your mission is. A mission defines the essence of your company. Then, where you want to go is your vision. How you will get there are your objectives.

You must keep an open mind. ISO entails that your company might have to do a mind shift or a change into quality culture. ISO is a business driver and an enabler. It changes an organization into a platform that is respected and well accepted on the global scale.

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Via ISO